Terms & Conditions

Prices and shipping costs

The prices are exclusive of statutory sales tax. The shipping costs depend on the quantity of goods ordered and the type of shipping and will be clearly communicated to you before you submit your binding order.


Conclusion of contract

The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalogue. After entering your personal data and clicking on the “Confirm order” button in the final step of the ordering process, you place a binding order for the goods contained in the shopping cart . The confirmation of receipt of the order follows immediately after the order has been sent. The purchase contract is concluded with our delivery of the goods.


Treaty text

The contract text is saved. You can view the General Terms and Conditions at any time on this page. The specific order data as well as the general contract conditions will also be sent to you via email.


Delivery and payment

You will receive the estimated delivery time with the order confirmation. Payment methods include Paypal, cash in advance and credit card.


Right of withdrawal

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us (MEGAtimer International GmbH - bike-energy, Mitterschartenweg 7, A-5522 St. Martin am Tennengebirge, Austria, office@bike-energy.com, phone: + 43 6463 640 91) by means of a unique Declaration (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. For goods that can not be returned by post due to their nature, these amount to € 117,60 EUR. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

The right of revocation does not exist in the following contracts:

  • Contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of goods, if, due to their nature, they were inseparably mixed with other goods after delivery.
Refund Request Form Template

(If you wish to withdraw from the contract, please fill out and return this form)

- To MEGAtimer International GmbH - bike-energy, cross-country route 7, A-5522 St. Martin am Tennengebirge, Austria, office@bike-energy.com

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the customer(s)

- Address of the customer(s)

- Signature of the customer(s) (only in the case of a notification on paper)

- Date

(*) Delete where not applicable.


Right of withdrawal created with the Trusted Shops Right copywriter in cooperation with FÖHLISCH lawyers.




The warranty is subject to legal regulations. For information on any additional manufacturer guarantees, please refer to the product documentation. You can reach our customer service on weekdays from 9:00 a.m. to 17:00 p.m. on the number: + 43-6463-640 91 and by e-mail at sales@bike-energy.com.