Legal terms and conditions

Prices and shipping costs

The prices are exclusive of statutory value added tax. The shipping costs depend on the quantity of the ordered goods as well as the shipping method and are clearly communicated to you before submission of your binding order.

conclusion

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. After entering your personal data and clicking on the "Complete order" button in the final step of the ordering process, you submit a binding order of the goods contained in the shopping cart , The confirmation of receipt of the order follows immediately after the order has been sent. The purchase contract is concluded with our delivery of the goods.

Treaty text

The contract text is saved. You can view the General Terms and Conditions at any time on this page. The specific order data as well as the general contract conditions will also be sent to you via email.

Delivery and payment

You will receive the estimated delivery time with the order confirmation. Payment methods include Paypal, cash in advance and credit card.

Return Policy

You can revoke your contract within two weeks without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods, unless you have in the exercise of your commercial or self-employed professional activity (orders through entrepreneurs). Orders with special equipment or special wrapping can not be returned. The period begins at the earliest with receipt of the goods and a detailed instruction in writing. To meet the deadline, the timely dispatch of the revocation or the goods is sufficient. The revocation must be sent to:

bike-energy
c / o MEGAtimer Gmbh

Mitter path 7
A-5522 St. Martin am Tennengebirge

Consequences

In the case of an effective cancellation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not give us back the service received in whole or in part or only in a deteriorated condition, you may have to pay us compensation. This does not apply if the deterioration of the goods is solely due to their examination, as it would have been possible for you in a shop, for example. Incidentally, you can avoid the obligation to pay compensation by not using the item as your property and refraining from anything that affects its value. Transportable items are to be returned at our risk.

You have to bear the costs of the return, if the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed 40 Euro or if at a higher price of the goods at the time of the cancellation you have not received the consideration or a contract agreed partial payment.

The right of withdrawal does not exist for

  • Goods that are made to customer specifications or clearly tailored to personal needs or that are not suitable for their return due to their nature or can spoil quickly or their expiration date would be exceeded,
  • Audio or video recordings or software, provided that the supplied data carriers have been unsealed by you,
  • Newspapers, magazines and magazines.

warranty

The warranty is subject to legal regulations. For information about any additional manufacturer's warranties, please refer to the product documentation. You can reach our customer service weekdays from 9: 00h to 17: 00h by phone: + 43-6463-640 91 and by e-mail at verkauf@bike-energy.com.

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