Cancellation Policy

Cancellation Policy

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (MEGAtimer GmbH - bike-energy, Mitterschartenweg 7, 5522 St. Martin am Tennengebirge, Austria, office@bike-energy.com, phone: 43 6463 64091, fax: 43 6463 640 90 25) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. In the case of goods that, due to their nature, cannot normally be returned by post, this is EUR 117,60. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

The right of revocation does not exist in the following contracts:

  • Contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of goods, if, due to their nature, they were inseparably mixed with other goods after delivery.
Refund Request Form Template

(If you wish to withdraw from the contract, please fill out and return this form)

- To MEGAtimer GmbH - bike-energy, Mitterschartenweg 7, 5522 St. Martin am Tennengebirge, Austria, office@bike-energy.com, Fax: 43 6463 640 90 25

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the customer(s)

- Address of the customer(s)

- Signature of the customer(s) (only in the case of a notification on paper)

- Date

(*) Delete where not applicable.

 

Cancellation Policy created with the Trusted Shops Right copywriter in cooperation with FÖHLISCH lawyers.

 


 

Instructions on cancellation

Consumers have a 14 days right to cancel.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (MEGAtimer GmbH - bike-energy, Mitterschartenweg 7, A-5522 St. Martin am Tennengebirge, Austria, office@bike-energy.com, Phone: 43 6463 640 91) of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To make the cancellation deadline, it is sufficient.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. In case of goods, which by their nature cannot normally be returned by post, the cost is 117,60 EUR. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right to cancel does not exist for the following contracts:

  • Contracts for the supply of goods that are made to the consumer's specifications, ie non-prefabricated goods made on the basis of an individual choice of or decision by the consumer or are clearly personalized.

Model cancellation form

(If you want to cancel the contract, please fill out the form below and send it back to us.)

- To MEGAtimer GmbH - bike-energy, Mitterschartenweg 7, A-5522 St. Martin am Tennengebirge, Austria, office@bike-energy.com

- I / We (*) hereby give notice that I / We (*) cancel my / our (*) contract of sale of the following goods (*) / for the supply of the following service (*)

- Ordered on (*) / received on (*)

- Name of consumer (s)

- Address of consumer (s)

- Signature of consumer (s) (only if this for is notified on paper)

- Date

(*) Delete as appropriate

We will bear the cost of returning the goods, if the return takes place within Germany.

Cancellation Policy created with the Trusted Shops Right copywriter in cooperation with FÖHLISCH lawyers.