Which charging cable?
If you do not know which charging cable is right for your e-bike, go for it Charging cable viewfinder
The market is changing very fast, so it happens that your Ebike brand is not listed. No problem, most of the time we still have a suitable charging cable for you!
Is there already a cable for a Panasonic engine?
Unfortunately, working with Panasonic is a bit difficult. However, we assume that a suitable LK for Panasonic drives can be delivered in 2021. (As of 8.2019)
Yamaha charging cable does not fit?
If the Yamaha charging cable does not fit right away, you should slightly backtrack the first time. That should be enough. It is also possible that dust or some dirt have collected at the plug entrance.
The connector has projections on 3 sides and no protrusion on the arrow side. See pictures.
No suitable Yamaha charging cable for HAIBIKE?
Expected to be available from the end of March 2020
Which guarantee / warranty is there?
Detailed information on warranty and warranty can be found here: Gewährleistung.pdf
How do I protect the charging cable and e-bike from theft during charging?
There is a locking ring on each charging cable through which a lock can be passed. This protects the charging cable from theft.
The battery can remain locked on the bike during charging.
How does the charging station recognize the correct cable?
There is a data carrier in each charging cable (EEPROM) which provides the charging station with the identification.
The pin assignment of the connectors is also different.
Only when the correct battery is recognized by the charging station (voltage from the battery) is the voltage current switched on for charging.
If the voltage and current of the battery and charging station are not in the specified corridor, the system switches off.