Which charging cable?
If you do not know which charging cable is right for your e-bike, go for it Charging cable viewfinder
The market is changing very fast, so it happens that your Ebike brand is not listed. No problem, most of the time we still have a suitable charging cable for you!
Is there already a cable for a Panasonic engine?
We have a suitable charging cable for most models with a Panasonic drive / battery! model flyer-1 can be found at: https://bike-energy.com/produkt/flyer-1/
Yamaha-1 charging cable does not fit?
If the Yamaha-1 charging cable does not fit straight away, you should move back slightly the first time. That should be enough. It is also possible that dust or some dirt has collected at the connector inlet.
The connector has projections on 3 sides and no protrusion on the arrow side. See pictures.
Another suitable charging cable could Yamaha 2 be!
Which guarantee / warranty is there?
Detailed information on warranty for bike-energy charging stations can be found here: Warranty.pdf
How do I protect the charging cable and e-bike from theft during charging?
There is a locking ring on each charging cable through which a lock can be passed. This protects the charging cable from theft.
The battery can remain locked on the bike during charging.
How does the charging station recognize the correct cable?
There is a data carrier in each charging cable (EEPROM) which provides the charging station with the identification.
The pin assignment of the connectors is also different.
Only when the correct battery is recognized by the charging station (voltage from the battery) is the voltage current switched on for charging.
If the voltage and current of the battery and charging station are not in the specified corridor, the system switches off.